Advance Your Administration Competency
Successful health care facilities managers must lead their teams to consistently maintain a safe, comfortable environment for the patients, staff and visitors at their facilities. The policies, procedures and documentation essential to this mission depend upon effective communication with facilities staff, other departments across the facility and third-party stakeholders.
Essential skills for this competency include:
- Acting as a good steward of human and capital resources
- Developing and documenting impactful key performance indicators (KPIs)
- Implementing effective strategic planning that aligns with organizational goals
- Maintaining emergency management program documentation, based on a hazard vulnerability analysis
Featured Resources
Effective Health Care Administration for Facilities Managers
Trade a wrench for a keyboard and create effective plans, policies and procedures that optimize facilities operations, empower staff and build vital partnerships using this handbook for health care facilities managers.
Foundations of Health Care Facilities Management
Jump start your career in health care facilities management with ASHE’s introductory programs for new health care facilities managers.
Training and Resources
Administration Education
Certified Health Care Facility Manager Exam Review
e-Learning
Designed to give you a final check before taking the CHFM Exam, this self-paced online course will help you gain confidence in the five key competency areas of the CHFM exam.
CHFM Exam Review Program
Live education
Leave this review course feeling more confident to take the exam through a combination of lecture, practice test questions and study materials.
Resource
Whether you are just starting to study or are about to take the exam, this set of flashcards is the ideal tool for a health care facilities professional with limited study time.
Saving Resources Through Proactive Leadership and Advocacy
On-Demand webinar
Explore ways to get involved beyond your health care organization to help prevent unnecessary costs and to highlight your value to your organization.
On-Demand webinar
Learn to explain the critical role of senior leadership as a "cultural architect" and describe key elements and results of the "Good to Great" strategy.
On-Demand webinar
Explore tools you can use to succeed in the ever-changing health care environment, including annual reports, business plans, monthly operating reports and others.
Administration Publications and Tools
Job Description Tool
Tool
Improve efficiency in your department through streamlined operations by clearly defining roles and responsibilities. Enhance coordination, compliance and planning.
Promoting the Value of the Facility Department to the C-Suite
Monograph
This monograph presents strategies facilities professionals can use to develop relationships with hospital leaders and show the value of their work.
Training Plan Development and General Guidelines
Tool
This template is designed to help establish training guidelines for staff at every level of the organization, from new hires to those in management and supervisor roles.
Hospitals in Pursuit of Excellence (HPOE) Guide
Monograph
This guide explores ways hospital and health system leaders can improve the patient experience through the health care physical environment.
Sample Facility Master Planning Outline
Tool
This outline provides a list of subcategories that health care organizations can use as a starting point as they customize their own plans.
Emergency Management Playbook
Free eBook
Get emergency management and infection control best practices learned during the COVID-19 pandemic to plan for, and respond to, situations impacting facilities.